Challenges to Senior Living Property Management
When we speak of senior living, there is many different kinds that we have. Below are some of the categories of these differences.
The first category is the adulty-style senior living complexes where seniors live in apartments, condos, townhouses, etc., and where they are provided amenities like golf courses, exercise rooms, libraries, and others. These facilities are for the more active and able seniors who can still take care of themselves and their needs. These facilities provide seniors opportunities to socialize, have companions, in a very convenient setting.
The second category are communities that offer varying degrees of assistance or supervision. The first group is the independent-living group where full meals are served in a central dining hall, housekeeping, and maintenance services for each apartment, centralized community activities and emergency e-call services are provided. If residents want to go out of the facility, they can do so. The second group is the true assisted-living group which is almost the same as the first but provides a medical staff to supervise the medical aspects of the resident’s needs, and here their freedom to come and go as they wish is restricted.
The last category is the full-time nursing facility.
If you are a manager in the first category of senior housing, then your job is just like any other property manager.
Here we will discuss managing the second category of senior communities, particularly the independent-living community. When managing these facilities, you will find a very fine line between the residents who can do well in the independent environment and those requiring assistance in the later stages. You should know the people who need assistance and when they need it, and this is really very important.
Seniors are allowed to go out the main door at night but their problems is that they need a key or an access card to come back in. Most seniors forget these things, and they also could not go inside unless they know that they need to go to the front door lobby and call for the night duty manager on the house phone. And if they have the e-call button with them, they can simply push it; that is, if they remember to bring it at all. There are many residents in these facilities that are in their 70s to 90s who have memory difficulties. This could be potentially hazardous. Some facilities have large lakes and open grounds where the senior could easily get lost. And here is where recognition of needed assistance is very important.
Aside from managing the people themselves, you also manage the facility by collecting rents, paying bills, employee matters, marketing, and others. Interaction with the seniors is very important for managers. The biggest difference in this job is the relationship and friendships that are so easily build with seniors. If you would take time to listen, these seniors will share their life to your.